Text & phone scams
The same attack over SMS, WhatsApp or a phone call, where the usual email signals are missing.
A phone call carries no sender address to inspect and no link to hover over, so the only defence is the habit of verifying through a channel you chose.
Would you get these right?
Real items, not examples written for a brochure — these are the same 4 questions the games draw on for this topic. Answer one and see what a player sees.
A WhatsApp from "your boss", new number
Confirm on the channel you already use
Confirm on the channel you already use
A new number with a familiar name and a small urgent favour is the entire gift-card scam. The real person is still reachable where they always were.
RememberA new number is a new person until proven otherwise.
Your parcel could not be delivered. A redelivery fee of £1.45 is required. Reschedule here: hxxps://rdl-track.info/a8Kd2
Smishing. It works because almost everyone is waiting for something. The tiny fee is not the fraud — capturing the card and the address is.
RememberTrack parcels in the courier's own app, never from a text.
A caller who says they are from IT
Hang up and ring the service desk yourself
Hang up and ring the service desk yourself
A phone call carries no sender address to inspect and no link to hover over. Calling back on a number you already had is the only check that works.
RememberAnyone can claim to be IT. Only you can choose the number.
3 games carry this topic
The same material, in whichever game your people will actually open. That is the whole design: the lesson is content, so it is not tied to one set of rules.
Threat & Defence Match
Match every risk to the habit that beats it.
Link each risk to the habit that defeats it, so the defence comes to mind with the threat.
Phishing Triage
Report it, bin it, or trust it.
Decide what to do with a suspicious message in the seconds you really have, and know why.
Cyber Tambola
Dab the control that stops the call.
Know which control stops which attack, and know when a threat is not yours to act on.